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Your questions answered

Travel insurance FAQ

Buying the right travel insurance to meet your needs is important, especially if you have a pre existing medical condition. We've put together some frequently asked questions to give you more information about the type of travel insurance policies we offer. 

If you have a question that isn't answered below, please feel free to contact us, we are here to help.

Opening hours:
Monday to Friday - 9am to 7pm Saturday, Sunday and bank holidays (excluding Christmas Day and Boxing Day) - 9am to 5.30pm

Travel insurance FAQ

Single trip travel insurance

Travel insurance FAQ

Annual travel insurance

Travel insurance FAQ

Medical questions answered

Travel insurance FAQ

Buying online and policy documentation

Travel insurance FAQ

Other common questions

Instant travel insurance quotes

Get a travel insurance quote for your next holiday

It should only take a few minutes to get a travel insurance quote and we can issue cover immediately. Simply tell us your destination, travel dates and declare your medical history.

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Quotations, Sales & Renewals

Opening hours:

Sales

Monday to Friday - 9am to 7pm
Saturday, Sunday and bank holidays (excluding Christmas Day and Boxing Day) - 9am to 5.30pm

Customer service

Monday to Friday - 9am to 7pm

You can get a quote and instant cover on our website 24 hours a day:

Call us:

0330 024 9949

Email us:

[email protected]