24/7 emergency assistance
If need emergency medical treatment on holiday, our team is here to help
- 24 hours a day, 365 days a year
- English speaking support, just a phone call away
- From anywhere in the world
We’re here when you need us!
Emergency medical assistance
All travel insurance policies from Goodtogoinsurance.com include access to our 24 Hour Emergency Medical Support, which means you can travel with the peace of mind that help is available if you need medical treatment whilst you are away.
Wherever you are in the world our Emergency Medical Assistance team are just a phone call away- 24 hours a day, 365 days a year.
- English speaking support
- 24 hours a day, 365 days a year
- Worldwide service
Goodtogoinsurance.com specialise in providing travel insurance cover for Pre-existing medical conditions, we can cover all types of medical conditions and have no age limits on our single trip or annual travel insurance policies.
Whether you are travelling with a pre existing medical condition or not, it is reassuring to know that help is at hand if you fall ill or have an accident in a foreign country.
Travel insurance help
What to do if you need medical treatment abroad ¶
If you have an accident or fall ill whilst you are on holiday your priority should be to get to a local hospital or medical centre as soon as possible.
Remember, travel Insurance is not Private Medical Insurance, in that it only covers unavoidable, unexpected emergency treatment. You are not covered for private medical treatment if there are medically capable public facilities available.
In an emergency situation you should dial the local equivalent of 999 to get help straight away. (112 works throughout the EU).
For outpatient treatment you should ask your hotel reception or tour representative for details of the nearest public medical facility. If you are in doubt you can call our Emergency Medical Assistance Team for advice on where to seek treatment.
Once at a hospital or medical centre you should make contact with our Emergency Medical Assistance Team as soon you can. They will be able to confirm to the hospital that travel insurance cover is in place and liaise with doctors on your behalf to ensure that you get the most appropriate medical care.
The contact number for our Emergency Medical Assistance will be provided to you once you buy a travel insurance policy from us.
You should carry your travel insurance Emergency Medical Assistance number with you at all times whilst you are away.
Customer testimonials
Hear from some customers we have helped ¶
Here are some comments from some of the people our 24/7 emergency assistance team have helped recently.
