Lost or Stolen Passport: A Guide to Help Get You Out of Trouble

What to do if your passport is lost or stolen:

• Report the loss or theft of your passport to the local police as soon as possible and obtain a police report. You will need this report in order obtain replacement travel documents from the FCO and to make a successful claim on your travel insurance.
• Contact the nearest British Embassy, High Commission or Consulate.
  
  Visit the FCO website for a list of British Embassies around the world including contact phone numbers and addresses.
• Complete a LSO1 form in order to cancel your missing passport. This is important to prevent identity theft which is a growing crime.
• The nearest British Embassy, High Commission or Consulate will be able to issue emergency travel documentation to enable you to return back to the UK.
• Emergency documentation is generally only issued during standard office hours and a fee will be applied. On rare occasions documentation can be issued out of hours but an additional call out charge will also be applied.
• If your whole family has lost their passports you will need to have emergency documentation for everyone, including babies and children to be able to return to the UK.
• Once you return to the UK submit a travel insurance claim to recoup the cost of your emergency documentation, up to the amount shown in your policy schedule. You will need to supply a police report and evidence of the cost of any emergency documentation.